We assist in enhance your customer satisfaction and speed up your culture change.
Our team of Emizentech holds certified Salesforce consultants to help in successful Field Service Lightning implementation.
A part of the Salesforce Service Cloud, Salesforce Field Service Lightning (FSL), is a management tool that increases field service management by integration and automation of the tasks for the agents, mobile employees, and dispatchers. That’s why it assists in offering a smooth service experience with a smarter and productive workforce. With Field Service Lightning, you can offer your employees the caliber to provide on-demand services and access to the unified real-time customer data.
At Emizentech, we provide the Field Service Lightning integration with Salesforce like an extension to the Salesforce Service Cloud. Our certified Salesforce Field Lightning Proficients perform to ease and smoothen Field Service Lightning for you that would help you enhance customer satisfaction. Salesforce Field Service assists you in offering a better customer experience. It boosts employee productivity in the field, automated appointment scheduling, attains real-time visibility into every operation, and handles dispatchers, alerts, and techs. Moreover, it makes the customers’ updated relevant to the work orders, optimizes mobile workforce allocation, and resolves field service calls rapidly.
8+ years
of Industry Experience
450+
Delighted Clients
200+
Team Members
50%
Senior and Expert Staff
Field Service Lightning Offerings
We hold perfect knowledge and proficiency in Salesforce Field Service Lightning to assist your business meet the targets in a more optimized, speedy, and effective way.
Work Orders Management
The development of work orders is to effectively and easily track any work happening in the field. We can integrate work orders with /wp-content/themes/twentytwentyone-child/assets, accounts, contacts, cases, service contracts, and entitlements. At Emizentech, we assist our customers by allowing their supervisors and managers to schedule, organize, and send the work orders to their teams at any time, and from anywhere. It crafts and manages the work orders that track the work done for customers.
Smart Scheduling
It can be employed for immediate booking appointments all through Lightning Console and it assigns automatically the appointments to the right mobile employee depending on time, location, and skills. Also, our research crew scheduling helps in managing the crews to get a fast-altering field service schedule. It accelerates and eases the scheduling process and permits the crew members to perform together regularly.
Asset Management & Monitoring
It eases and accelerates the point out of /wp-content/themes/twentytwentyone-child/assets parts in the requirement of repair. By employing the Advanced Assets, it can assist in tracking the products of customers and leverage asset hierarchy to track the products holding various parts in a single view. We offer Field service in a manner that it handles asset installation, movement, and decommission tracking for the users. The customer /wp-content/themes/twentytwentyone-child/assets record the location of the customers, present and past work orders for their /wp-content/themes/twentytwentyone-child/assets, observe the health of the /wp-content/themes/twentytwentyone-child/assets, and trigger IoT alerts when required.
Inventory Management
We, at Emizentech offer services that look after the moment of the inventory in your field service operation. Inventory tracking permits people to select orders in real-time and thereby enhancing inventory accuracy by lowering the errors.
Mobile Device Assess
Mobile app offers mobile employees with access to the work orders and other details required to accomplish a service order or field activities. The details can be accessed offline, for both Android & iOS, and also it offers access to the field reports. In the Field Service app, some customizable elements embrace the views, home screen, fields, and forms.
Mobile Operations Management
The Dispatcher Console handles the mobile operations, schedules the bulk jobs with a sole click, checks alerts for issues that need action, and tracks and observes mobile employees in real-time.
Time Tracking Management
We, at Emizentech, offer Field Service Lightning with the automated time tracking, increased policy adherence, and complete visibility into customers’ workforce. Field Service offers the technician a gateway to anticipate the actual time required for a task and perfectly communicate it along with the customers.
Service Reports Management
We offer service reports that showcase fields from relevant objects, embracing service appointments, work order line items, and work orders. It renders service reports relevant to work orders to the inboxes of the customers.
Community Management
At Emizentech, collaboration of Field Service with Salesforce Community Cloud along with Service Cloud all through an online community holds partners, customers, and contractors in the loop related to field services with the assistance of Salesforce communities.
Service Contracts & Maintenance Plans
Emizentech provides service contracts that assist in tracking customer support agreements and maintenance plans for particular /wp-content/themes/twentytwentyone-child/assets that assist in considering maintenance visits for the mass-generated work orders.
Hire Certified Salesforce Developers
Our Salesforce application development services are all about creating the best possible app development solutions for clients and deliver the way before the deadline.
Aditi Kalra
Salesforce
Developer
She has 6 years of experience being a skilled Salesforce developer who provides unparalleled customer support services after sales to make sure your Sales application is harmonious with your goals.
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Suman
Vyas
Salesforce
Developer
He delivers cost-efficient Salesforce application solutions without compromising a bit in the result’s quality. He attempts hard to meet the business needs perfectly.
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Dikhsha
Jain
Salesforce
Developer
Whatever applications she develops is of paramount importance for us. She carves bug-free, user-friendly, and stunning applications that deliver your product quite transparent to users.
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Suman
Vyas
Salesforce
Developer
He delivers cost-efficient Salesforce application solutions without compromising a bit in the result’s quality. He attempts hard to meet the business needs perfectly.
Hire NowWhy Emizentech for Field Service Lightning services
Our team of experts value every customer and target their long-term success.
Rapid Delivery
Proficient and
Skilled Developers
Agile Methodologies
Extensively Customer Vouched Reputation
100% Customer Satisfaction
Competitive Pricing
Nasscom Certified Company
Active Support And maintenance
The Best
Salesforce Developer
Service Global Clients
ISO 27001:2013 Certified Company
Appreciation Words
Let’s check out what our clients say!
The team at Emizen Tech delivered a quality solution within a tight deadline. They’re reliable and dedicated. Their commitment supplemented their professional management style.
Project Manager
Alex Perrie, Manchester, UK
Rebellious Fashion – Ecommerce
Education and E-LearningAlex Perrie
Manchester, UK
Project Summary
Helped complete a client & invoice management app for fitness professionals with additional functions to handle class.
Project Start Date
Aug. 2017
Project End Date
Nov. 2019
Sales have increased since Emizen Tech Private Limited came onboard, driven in party by webpage speed improvement. Emizen’s diverse technical expertise and thorough understanding of Magento 2 have made for a beneficial partnership.
Haroon Hussain
Head of Development
Ego.co.uk – Footwear eCommerce Store
Education and E-LearningHaroon Hussain
Head of Development
Project Summary
EGO is an online, trend-led sassy footwear brand representing a movement of stylish shoeaholics from around the globe.
Project Start Date
Jan. 2017
Project End Date
Ongoing
$50,000
to
$199,999
Case Studies
Preview
Sales have increased in the wake of the migration and the company’s search ranking has risen. Emizen Tech Private Limited is responsive and available, leading to a successful collaboration.
Todays Component
Project Manager
Todays
Component
Education and E-Learning Todays Component
China, Hongkong
Project Summary
TodayComponents.com is the leading supplier of electronic components that we migrated to magento 2 from magento 1.
Project Start Date
Feb. 2016
Project End Date
Ongoing
$10,000
to
$49,999
Case Studies
Preview
Emizen Tech has resolved technical challenges rapidly and delivered cost-effective solutions. The team has been attentive and produced deliverables on time. They have provided technical expertise to support a valuable ongoing partnership.
Sam
Product manager
London Seed – eCommerce Website
Education and E-LearningSam
London Seed
Project Summary
Emizen Tech provided development resources to solve technical issues with a website for a seed retailer.
Project Start Date
Oct. 2019
Project End Date
Ongoing
$10,000
to
$49,999
Case Studies
Preview
FAQs
Let’s know more about our Field Service Lightning services.
Geolocation is there on the Field Service Lightning mobile app for the users to attain a correct position and the service resource tracking on Salesforce.
The following are key advantages:
- End-to-end Support
- Simple access
- Optimized customer service experience
- Mobility ease
- Work order completion and execution
- Smooth communication experience
- Real-time data updates
For more, you can connect with our certified Salesforce proficients and get assistance on Salesforce Field Service Lightning implementation.
A leader in Field Service, ServiceMax offers inventive service and software for allowing increased customer experience.
To offer you a comprehensive field service management solution, the following parts of Field Service perform together:
- Chief Field Service Lightning Offerings
- Optimizing and scheduling from a managed package
- A mobile app for the mobile workforce.
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